The Tile Man's "Old Fashioned" Service Policies

Who is the Tile Man ... and how can he help you achieve "your" rooftop objective. Here's where the story begins ... from vintage "fried mud" to modern or antique clay, slate and concrete roofing tiles, the Tile Man is your guide to these classic architectural jewels.

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Start here to explore our historical recycled vintage clay roofing tiles, including French, Spanish, Straight Barrel Mission, Interlocking and the timeless Slab Shingles we have dubbed the "Dowager Queens!" If you are not sure what pattern or style "your" tile is, please visit our Historic Tile Profile page and select a tile that fits your needs.

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V.S.O.T. simply means "very special old tile". On this page you will see extraordinary 200-year-old antique tiles from France in both a Slab Shingle pattern and a Barrel pattern ... along with a tidbit of area history to help you capture the historic sentiment of these antiquities!

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What's new at the Tile Man? Meet John King and read about his 1930 Service Polices while you explore our New Products. This is a good location to visually select the right New Product for your home. We also feature additional information on Concrete Roofing Tiles (the best in America), a superb collection of Clay Roofing Tiles and traditional Slate Tiles (including Buckingham Slate). Be sure to check our exciting new tile color "swatches" ... Clay Tile Colors and Concrete Tile Colors
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Our business IS service. It starts the minute we take your call, and ends at your leisure. We have three generations of knowledge and technical expertise that is offered without charge.
"Thank goodness we found you!" is the most frequently expressed compliment from our clients ... why, because we prioritize your needs. This old fashioned concept not only works for our clients it also creates an ambience of pleasantness throughout our company! Complete information.
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Tile FAQ’s ... Take a quick tour of our Louisburg Tile Yard, where you'll find tiles shipped in from around the world. Learn a bit about their care and meet the people who do it - like our VP of Operations Lori Kittle.
If you have a specific question about tile (i.e. cleaning clay tile or packing & shipping Tile or Slate) ... please email loriak@earthlink.net.

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Whatever your communications preference may be ... telephone, fax, email or coming over for a visit, here's the place to start. Contact the Tile Man.

Lee Russ
The Tile Man, Inc.

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Here you will find our complete "Educational Series" of Articles covering historic clay tile design (including trim pieces), manufacturing and installation.
Our new online newsletter, The Tile Tattler contains articles with interesting, educational and little known facts about clay roofing tile in our country.
If you are selling historic clay tile or slate to be recycled, please drop by our Tattler Classified Ad department!

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Got a question about the Tile Man's Service? Just ask.

SERVICE DIVISION CONTACT:
Email Our
Service Department
RfgTile@msn.com

We Don't Have to Sell You Something
Before We Help You...
We will identify your tile or slate...we will offer general consultation...and we will institute a nationwide search for that hard-to-find match - without charge. Our charges begin when you buy our product but our service is always without cost to you.

Our industry is a relatively small one. We rely on "word of mouth" advertising. The good will of our clientele has built our business, we depend on this factor!

We do offer extras when needed such as on-site expertise for a difficult application requiring a master craftsman.

Because some circa 1700-1800 tiles are impossible to locate on the recycled market, we work with a few select tileries which are capable of producing an exact match for these tiles.

We have 3 generations of writings, photos and general research available so that we are able to provide our clients with both the specs and the histories which are appropriate to their selection.

We concentrate on buying and selling "Vintage" clay roofing tile. We also represent manufacturers from around the world to bring our clients the very best choices in tile rooftops. We are not roofing contractors...we are suppliers.

The best part of our service is our commitment to you, to your project and to the preservation of clay tile roofing as part of our heritage. We enjoy what we do!!!

This type of structure will challange your craftsperson!

Left: The shaped and graduated tiles used on Domes Turrets or Cupolas are sometimes required.

A clay roof like this is always a worthy cause!

We didn't sell the Roanoke County Club anything ... but we helped them save this roof!
Schools and institutions often choose clay tile and slate for its beauty, durability, and of course, tradition.

Schools and institutions often choose clay tile and slate for its beauty, durability, and of course, tradition.

We keep a lot of our major universities supplied with "Vintage" tile for their restoration projects; like Penn State, East Carolina, Harvard, North Carolina & Principia College. Our clients extend from California to Maine - we are a national firm.
Exact matches are a specialty!

We also provide the "SPECIAL" Tiles which are needed for special projects. Look at this exact match made expressly for Old Salem, Incorporated!